The Gearhead Advantage

As a manufacturer, Gearhead builds and tests your unit under one roof—so quality control, warranty, and support come from the same team. Brokers aggregate units from multiple builders, which can introduce variability in parts, processes, and policies. Used/salvage suppliers may look cheapest up front, but they carry the highest risk and the least support.
One builder. One warranty. One team. That’s the Gearhead Advantage.

Criteria Gearhead Engines (Manufacturer) Broker / Reseller
Business model Builds/remanufactures in-house Sources from multiple third-party builders
US-based support Dedicated U.S.-based team with direct access to build notes Varies; often routed through seller → supplier
Customer service & point of contact Single point of contact from quote → delivery → after-sale Potential handoffs between broker and builder
Warranty coverage Uniform, manufacturer-backed warranty; terms consistent Layered policies; terms and exclusions vary by supplier
Claims handling Administered by the same team that built the unit; documented diagnostics Broker mediates between you and the supplier; slower cycle times
Quality control Standardized teardown → machining → assembly → testing QC differs across suppliers; inconsistent processes
Fitment verification VIN/Year/Make/Model verification done in-house before shipment Fitment guidance depends on supplier; limited pre-ship checks
Technical documentation Build sheets/test results available Supplier-dependent; often limited or unavailable
After-sale tech support Direct access to technicians and build notes Messages relayed through broker; limited visibility
Core return policy Uniform, streamlined core return (clear instructions) Policy varies by supplier; more friction
Shipping & packaging Centralized logistics; packaging tailored for reman units Varies by supplier; packaging/lead times inconsistent
Lead times & ETAs Quoted from production schedule; predictable Dependent on supplier availability; can change last minute
Customization/options Can accommodate specific build options (where available) Limited by whichever supplier is used

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